Q: “How do I use your sauna?”

A: Upon booking, we provide you with a comprehensive User Manual (also for download at the bottom of this page), which outlines the features of the equipment and gives you an introduction on how to take a sauna bath. Please also view our About page.

 

Q: “When does my rental term begin and when does it end?

A: You are booking the equipment per night, much like you would book a hotel room. We will deliver the trailer by 5 p.m. on the day your rental term begins. We will pick it up by 2 p.m. on the day after the last night you booked it for .

For example, your booking dates are January 5-8. We will come for pick-up in the afternoon of January 9th.

We try to be flexible with the delivery and pick-up hours, and will work with you as best as possible to find a time that is mutually convenient.

 

Q: “What is Spa Fleet’s Cancellation Policy?”

A: Our Cancellation Policy is outlined in section 13. Time Of Payment. Cancellation Of Rental. of the Equipment Rental Agreement, which you can find at the bottom of this page.

 

Q: “I don’t know how to use a wood stove. Is it dangerous or difficult?”

A: Our User Manual, as well as the person delivering the sauna to you will explain how to safely start a fire and operate the stove, with no prior experience necessary. The sauna stove does not have any levers, dampers or other adjustments you may find in a more complex home heating wood stove. The flue pipe is always fully open to ensure that all smoke and flue gases will be taken out through the chimney. Furthermore, there are heat shields installed on the walls adjacent to and on the floor beneath the stove.